Skills Academy Privacy Notice

To allow us to provide the service you would expect from us, we process the following information about you:

• Name
• Address
• Telephone number
• Email address
• Any health or disability issues you may need support with
• Date of birth
• SCN number for qualifications

We need your information and will use your information:

• to enable us to supply you with the services and information which you have requested or expect from us
• to analyse what we collect so that we can administer, support and improve our business and the services we offer
• to contact you to send you details of any changes to our services which may affect you
• to contact you for your views on our services.
• to share with SQA any issues and record qualifications
• to share with funders

On spreadsheets, which are held on password protected computers and paper copies, which are held in locked cabinets.

We review our data retention periods regularly and will only hold your personal data for as long as is necessary for the relevant activity, or as required by law (we may be legally required to hold some types of information), or as set out in any relevant contract we have with you.

We will generally keep your information for the following minimum periods after which this will be destroyed if it is no longer required for the reasons it was obtained.

Our full retention schedule is available at www.linkliving.org.uk/privacy.

The information you provide to us will be treated by us as confidential.

We may disclose your information to third parties who act for us for the purposes set out in this notice or for purposes approved by you, including the following:

• Funding Bodies
• Scottish Qualifications Authority (SQA)

We may receive information from third parties about you in relation to the care and support services we provide to you. Any information received will be subject to the same storage and retention principles described in this privacy notice.         

If your details change, please contact LinkLiving Skills Academy on 01324 466860 or by email at skillsacademy@linkliving.org.uk to inform us to ensure that the information we hold about you is up to date.

You have the right to ask us for copies of your personal information. 

You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

You have the right to ask us to erase your personal information in certain circumstances. 

You have the right to ask us to restrict the processing of your personal information in certain circumstances. 

You have the the right to object to the processing of your personal information in certain circumstances . However, if Link can demonstrate that there is a compelling reason to process such personal data then we may refuse to stop processing your personal data.  

You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.